Point of Sale that runs on the NETSUITE platform

Battery World is Australia’s leading retailer of batteries and accessories. Battery World is a franchise-based business and currently has over 112 retail outlets all across Australia. All the retail outlets use NetSuite as the core retail management system. Post implementation, a critical need arose to find a robust Point-Of-Sale system that integrates with Netsuite. The main objectives of the new Point-Of-Sale system were:

• Ease of use
• Customizable to meet current and new business systems
• Reduce integration issues with Netsuite
• Easy to deploy and train new staff After considerable amount of time spent on researching available options, Battery World selected TCS POS for Netsuite as the new Point-Of-Sale system.

TCS POS roll-out to 112 stores took about 9 months through a phased roll-out approach. The roll-out, training and transition process to the new TCSPOS Point-Of-Sale system was smooth with little to no hiccups. Battery World was responsible for the TCS POS roll out with support from the TCS POS support team. Post TCS POS roll out, Battery World has reengineered the retail process to make it more efficient.  TCS POS support team have worked closely with Battery World Support office and have provided Battery World franchisees with continuous enhancements in:

• • Stock control
  • Reporting
  • Customer experience Battery World is extremely happy with TCS POS and recommends it for any retail operation using the Netsuite ERP system.”

Vasuki Prasad IT Manager Battery World

Kurtz Bros., Inc. is a leader in the landscape supply and waste-to-resource industry in the state of Ohio. They have nine store locations, one call center, six production operations, and hundreds of employees that handle daily activities that include processing orders, quoting customers, managing daily inventory and operations, as well as invoicing and account management.

In 2019, Kurtz Bros. selected to implement Netsuite for their ERP system and required a point of sale to integrate into Netsuite. Due to the complex processes involved, the point of sale system needed to be flexible and customizable to meet Kurtz Bros.’ needs. After a selection process, TCS POS for Netsuite was determined to be the best fit for their operations.

The TCS support team was quick to understand our unique process and modify TCS POS to meet our business requirements. The TCS POS support team was extremely helpful and worked well with the other vendors to provide a complete solution. Their knowledge of Netsuite assisted in providing the solution we required to serve our customers TCS POS is easy to use and works inside Netsuite, avoiding reconciliation issues, and duplicate data. Pricing, customer data, promotions, and stock levels are live on the POS system with no interfacing of data. Now that the go-live is settling down, we have started to modify TCS POS to streamline our process and gain further efficiency in the point of sale.

I recommend TCS POS as the best POS system to use if your business ERP system is Netsuite. There would be no other system we could use with Netsuite. Not only is the functionality of the system a perfect fit, but our contacts Richard and Meera have made a traditionally tough transition enjoyable. It has been an absolute pleasure working with the team at TCS POS.”

Traci WardMarketing Coordinator Kurtz Bros., Inc.