The most powerful Jewelry POS system
Powered by Oracle NetSuite, TCS POS is the leading jewelry store management software for online and in-store profit.
Make customer experience your priority
With 75% of customers researching online before purchasing in-store, your blended physical and digital presence is crucial to customer acquisition and retention.
Transforming jewelry point of sale and jewelry inventory software to provide a frictionless customer experience has never been more important.
TCS POS offers;
- Personalised shopping experiences for each customer
- A consistent user experience no matter the channel
- Real-time cart, stock and account information
- Searchability and shopability on all devices
Ensure your staff has the right tools
To exceed customer expectations, you must first empower your staff with POS software that provides instant and actionable data.
TCS POS ensures that staff can;
- Become relationship management heroes with customer profiling and tagging
- Action customer insights to initiate and close sales
- Automate inventory management to ensure just-in-time ordering, branch transfers and availability in-store
- Relay real-time stock levels and track shipping for unparalleled customer service
- Monitor and offer discounts, sales and promotions
- Manage loyalty programs and special offers
- Quickly deploy new stock across all channels
Lead the Jewelry industry
With the Global Online Jewelry Market forecast to grow by 15%, and the world-wide jewelry
industry to grow by 5%, the jewelry industry is undergoing rapid change. To prosper, jewelry
businesses must increase digital sales, transform store operations and embrace an agile operating
As a Jewelry POS system that is native to Oracle NetSuite, TCS POS streamlines, integrates and
accelerates all of your business functions.
“One system – one database with
Real-time profit in one view ”
– Todd Stafford Finks Jeweler, Inc
Best Jewelry Management Software
Offering more features and functions, TCS POS provides store owners with all of their management requirements in one system. Inventory management, CRM, eCommerce, Financials and Payroll data is instantly at your fingertips – 24 hours a day, 7 days per week!
Fink’s Jeweller’s is a family owned retail chain that has operated in the North East of the USA for over 80 years. With 11 retail outlets and major plans for expansion, Finks required a robust and scalable business system to manage their growth.
TCS POS powered by NetSuite delivered a jewelry store POS system that linked the entire business – online, in-store and back office. Offering completely integrated jewelry store management software, the system performed all business functions – even expanding to offer after sale cleaning and repairs.
Finks installed TCS POS in 2020 for their thousands of customers, 11 locations and 100 employees. The implementation was seamless due to TCS POS being native to Netsuite with data being immediately updated so that stock levels, pricing, customer data and item details were available in real-time. With ongoing support from our expert Netsuite team, and the ability to add
customised solutions, Finks and TCS POS are excited to be at the forefront of the Jewelry retail.
Take full control of your business
TCS POS is a powerful system to profitably manage your business
Make your pos system as sophisticated as your jewelry
Sleek, fast and user friendly, TCS POS is designed to look great on any device and in any jewelry business. POS hardware options include;
- Mobile POS
- Tablet POS
- MAC or PC
- Plug-n-play retail printers and barcode scanners
- Compatible with cash registers and cash draws
Business intelligence for business owners
Take full control of your jewelry stores with always available data:
- Get real-time reporting on sales, staff and inventory analytics
- Customise dashboards and workflows for process efficiency
- Oversee multiple locations and multiple countries from one place
- Instantly track the health of your business
Sell services as well as products
Track jewelry and workflows so that staff can provide services tailored to each customer and
- Custom designs
- Jewelry repairs
Add value your customers will appreciate
Knowing what your customers want and what they need has never been easier;
- Offer payment plans to give customers more purchasing power and flexibility
- Introduce gift cards and loyalty cards
- Remember birthdays, anniversaries, and previous purchases
- Make individual recommendations based on customer profiles
- Never lose a sale by creating special orders for pieces that aren’t currently in stock
Discover integrations customised for Jewelry retailers
Benefit from the best business add-ons with applications that increase business productivity and supercharge business efficiency.
- Automate the after sales process
- Accept payments from multiple vendors
- Integrate freight management
Links to all major customer payment systems.
Integrate shipping services
Never stress about finding the best shipping price again with a multi-carrier freight interface.
- Real-time tracking
- Lowest cost options and minimal transit routing
- Full reporting and carrier compliance
Increase your sales and drive repeat sales from your customers
- Develop customer marketing and rewards programs
- View real time customer information management system with purchase history
- Manage gross profit and sales success with competitive pricing
Implement a solution that grows with you.
If your growth plans involve multiple-stores and multiple-countries we have you covered with a fully scalable solution that limits overheads.
We needed to upgrade the operations and finance systems in the business with a point of sale system that would work with NetSuite and perform the unique retail processes required in store.
TCS POS came with some excellent references from other US companies already using TCS POS with NetSuite and after a ten-month configuration process the system was added in just two months. All stores were operational in July of 2020 and the addition of POS was seamless.
The simplistic design of TCS POS ensured the training of our retail staff was an easy task. TCS POS is fully customisable so we will be further modifying the system to meet the needs of our business.
VP Information Systems at Fink’s Jewelers, Inc
Full support from TCS POS
As your POS provider and partner, we offer round the clock expert support to ensure your solution meets and exceeds your expectations. TCS POS offers;